513 Home Investments, LLC ("we," "our," or "us") is committed to protecting the privacy of the data relating to our users, clients, and prospective home sellers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, text messages, phone calls, or any other means. By using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to information collected through our website located at www.513homeinvestments.com, as well as through our SMS/text messaging programs, phone communications, and other service-related interactions. We reserve the right to update this policy at any time, and changes will be posted to this page.

Definitions and Key Terms

To help clarify the scope of this Privacy Policy, the following terms are defined:

•        Cookie: A small amount of data generated by a website and saved by your web browser, used for analytics, authentication, and personalization.

•        Company: Refers to 513 Home Investments, LLC, the entity responsible for your information under this Privacy Policy.

•        Customer/User: Any individual who visits our website, submits a form, contacts us via phone or text, or otherwise engages with our services.

•        Device: Any internet-connected device such as a computer, tablet, or mobile phone used to access our services.

•        Personal Data: Any information that can be used to identify a natural person, including name, phone number, address, and email.

•        Service: Our website, SMS programs, CRM-based communications, and all related real estate services offered by 513 Home Investments, LLC.

•        You: Any individual or entity accessing or using our Service.

User Consent and SMS Opt-In

By submitting your information through any form on our website or by texting us directly, you expressly consent to receive communications from 513 Home Investments, LLC, including SMS/text messages, regarding our real estate services.

Opt-in methods include:

•        Completing and submitting a web form at https://513homeinvestments.com/optin that includes a checkbox or disclosure indicating consent to receive SMS communications.

•        Texting our business number directly to initiate communication.

•        Verbally providing consent during a phone call, confirmed via follow-up message.

Message frequency varies based on your inquiry and interaction with us. Message and data rates may apply. You are not required to consent to receive SMS messages as a condition of purchasing any goods or services.

513 Home Investments SMS Messaging Program

513 Home Investments, LLC operates an SMS messaging program to communicate with prospective and current home sellers. This program sends notifications, appointment reminders, property-related updates, and occasional service-related messages to users who have opted in.

How to Opt Out

You may cancel SMS communications at any time by replying STOP to any message you receive from us. Upon receipt of your STOP message, we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us unless you re-opt in.

How to Get Help

If you experience issues with our messaging program, reply HELP to any of our messages or contact us directly at (513) 434-6513 or team@513homeinvestments.com. Our team will assist you promptly.

Carrier Liability Disclaimer

Carriers (mobile network operators) are not liable for delayed or undelivered messages. Message delivery is subject to the policies of your mobile carrier.

Message and Data Rates

Standard message and data rates may apply to all SMS messages sent to and from us. For questions about your text plan or data plan, contact your wireless provider.

Sharing of SMS Opt-In Data

No mobile information (including SMS opt-in data and consent) will be shared with third parties or affiliates for marketing or promotional purposes. This is an absolute restriction.

Information may be shared with subcontractors who directly support our services (such as customer service platforms or CRM providers), but only under strict confidentiality agreements and solely for the purpose of delivering our services to you.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

What Information Do We Collect?

We collect information when you visit our website, fill out a form, contact us via phone or text, or otherwise interact with our services. The information we may collect includes:

•        Full name

•        Email address

•        Phone number (mobile and/or landline)

•        Property address or location of interest

•        IP address and browser information

•        Responses to surveys or questionnaires

•        Any communications sent to us via web form, email, or SMS

We do not collect credit card numbers or payment information directly. Any financial transactions are processed through secure third-party payment processors.

How Do We Use the Information We Collect?

The information we collect is used for the following purposes:

•        To contact you about your property and potential real estate offers from 513 Home Investments, LLC.

•        To schedule property walkthroughs, appointments, or consultations.

•        To send SMS notifications, reminders, and follow-up communications.

•        To personalize your experience on our website.

•        To improve our website, services, and communication processes.

•        To respond to customer service inquiries or support requests.

•        To comply with legal obligations and enforce our agreements.

•        To prevent fraud and ensure the security of our systems.

How Do We Use Your Email Address?

By submitting your email through our website, you agree to receive service-related communications from 513 Home Investments, LLC. We only email individuals who have provided their address directly to us. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not send unsolicited commercial emails (spam). We may use your email to create custom audiences on advertising platforms (such as Facebook) only when you have consented to receive marketing communications from us.

How Do We Protect Your Information?

513 Home Investments, LLC employs industry-standard security measures to protect your personal information. These include:

•        Secure Socket Layer (SSL) encryption for all data transmitted via our website.

•        Access controls limiting who can view personal data within our organization.

•        Secure, US-based server storage.

•        Regular review of our data collection and security practices.

While we take all reasonable precautions, no security system is infallible. We cannot guarantee absolute security of information transmitted over the internet. By using our Service, you acknowledge this limitation.

Sharing of Personal Information

513 Home Investments, LLC will not rent or sell your personal information to third parties. We may share your information only in the following limited circumstances:

•        With trusted service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements.

•        When required by law, subpoena, or governmental authority.

•        To protect the rights, property, or safety of our company, users, or others.

•        In connection with a business merger, acquisition, or asset sale, where your information may be transferred to the acquiring entity.

Importantly, SMS opt-in data and consent records are never shared with any third party for marketing or promotional purposes.

How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your information at any time by contacting us.

Children's Privacy

513 Home Investments, LLC does not knowingly collect personal information from anyone under the age of 18. Our services are intended solely for adults. If we learn that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we may have information from or about a minor, please contact us immediately.

Cookies and Tracking Technologies

Our website uses cookies to enhance performance and user experience. Cookies may be used to:

•        Remember your preferences and login status.

•        Analyze website traffic and usage patterns.

•        Improve the functionality and relevance of our site content.

You may disable cookies through your browser settings. Note that disabling cookies may limit certain website features. We do not store Personally Identifiable Information in cookies.

Links to Other Websites

Our website may contain links to third-party websites. 513 Home Investments, LLC is not responsible for the privacy practices or content of those sites. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.

Compromise of Personal Information

In the event of a data breach that compromises your personal information, 513 Home Investments, LLC will notify affected individuals promptly and in accordance with applicable law. Notification will be provided via email or other appropriate means.

513 Home Investments, LLC shall not be liable for loss of personal information resulting from events beyond our reasonable control, including natural disasters, cyberattacks, or acts of vandalism.

Your Rights and Choices

You have the following rights regarding your personal information:

•        Access: Request a copy of the personal information we hold about you.

•        Correction: Request that we update or correct inaccurate information.

•        Deletion: Request deletion of your personal data, subject to legal retention requirements.

•        Opt-Out of SMS: Reply STOP to any text message to unsubscribe.

•        Opt-Out of Email: Click the unsubscribe link in any email.

To exercise any of these rights, please contact us at team@513homeinvestments.com or text us at (513) 434-6513.

California Residents – CCPA Disclosure

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

•        Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.

•        Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.

•        Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

We do not sell the personal information of our users. To submit a request, contact us at team@513homeinvestments.com.

Notification Procedures

513 Home Investments, LLC may send notifications required by law or for business purposes via email, SMS, written notice, or posting on our website. We reserve the right to determine the form and means of such notifications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

513 Home Investments, LLC

Website: www.513homeinvestments.com

Text/Phone: (513) 434-6513

Email: team@513homeinvestments.com